Frequently Asked Questions
What is included in the Free Social Assessment ?
Below are just a few of the highlights of our social assessment:
- Discover all your social channels
- Analyze social profiles and handles
- Traffic study of engagements, posts and followers
- SWOT analysis of social channels
- Feedback on your future social goals
Is the Social Assessment totally free or is there a charge involved?
Yes, it is free! We will analyze and evaluate your social media channels and submit a report of your performance, and how we can bring it to the next level.
Can I cancel anytime during my subscription?
Yes, you can cancel anytime during the month. We will continue posting till the month ends. Since we plan and research for the content, we will need 14 days of notice for cancelation.
How to get started with Social Frog?
Just click on “Get Started Button” . Choose the plan. Once submitted, you will receive an email notification and a questionnaire to complete so we can further understand your needs.
Can I customize a plan? I see you offer 3 plans and the free assessment. Is it possible to add few more things to any plan?
Yes, you can get more value added to any plan. It will be customized to your specific needs. We can discuss more prior to signing up and create the desired custom plan for you.
Can I upgrade or downgrade a plan?
Of course, one can upgrade the plan within the current month, but we will need a 7 day notice and it has to be prorated. Downgrades can be done for the following month. We create contents for your business through lots of research and it is hard to downgrade immediately.
How long it takes to start once the payment is received?
Once the payment is received, and the questionnaire is submitted, we can start the following week.
What type of posts are added to my social channels?
We research on the latest trends about your business and our experts create curated content to populate your social media for more likes, engagements and shares.